Accessibility

We want everyone to be able to use our website easily, with or without assistive technology.

Last updated: 6 November 2026

Which website does this statement cover?

This statement covers the website cynapsis-media.de of cynapsis media GmbH, in both the German and the English version.

What you can do on this website

On this website we provide information about our solutions Programmatiq, Dealertools and seboo. You can send us an enquiry via the contact form, by email or by phone. No contracts are concluded and nothing is booked on this website.

Which requirements we meet

We follow the German Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz, BFSG) and its ordinance (BFSGV). Technically, we implement the European standard EN 301 549 for this. For websites, it refers to the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA.

How accessible the website is

The website largely meets the requirements. This assessment is based on our own review using automated testing tools and tests with keyboard, screen magnifier and enlarged text.

Among other things, we have implemented the following:

  • All functions can be operated with the keyboard. The focus is always clearly visible.
  • A link at the top of each page jumps straight to the content.
  • Moving content can be paused: via “Pause animations” in the footer, via the pause buttons on the examples or via your device's “Reduce motion” setting.
  • Images, maps and charts have text alternatives. Purely decorative graphics are skipped by screen readers.
  • Text and controls have sufficient contrast.
  • The pages can be zoomed up to 400 percent without losing content.
  • Every field in the contact form has a label. Errors are explained right at the field.
  • All content is also available as a plain text version under For AI agents. This version has no graphics or animations.

Known limitations

  • The interactive examples (Programmatiq, Dealertools, seboo and the hexagon maps) are simplified illustrations. Not every change in them is announced by screen readers. What the examples show is also described in the text of the page.
  • In the chart “Same budget, better spent”, the values for individual days only appear when you point at them with the mouse. The message of the chart is available as a text alternative.
  • Demo appointments are booked via an external provider (reclaim.ai). We have no influence on its accessibility.
  • We do not currently offer content in Easy Read or sign language.

We are working on removing these limitations. If you need information from one of the examples, we are happy to send it to you in another form.

Report a barrier

Have you noticed a barrier, or do you need content in another form? Write to us or give us a call. We will get back to you as soon as possible.

Email
hello [at] cynapsis-media.de
Phone
+49 251 48265-400
Post
cynapsis media GmbH, Neubrückenstraße 8–11, 48143 Münster, Germany

Market surveillance

If you believe that this website does not meet the accessibility requirements, you can contact the responsible market surveillance authority:

Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen (MLBF), the German federal states' market surveillance authority for the accessibility of products and services
Carl-Miller-Straße 6
39112 Magdeburg, Germany
www.mlbf-barrierefrei.de (opens in a new tab)